Weekly encouragement and practical business wisdom for Christian business men who want to lead well, steward wisely, and build businesses that leave room for life.
How to hire (and keep) top talent - step 2
Step 2 for hiring and keeping top talentRead on: My Website Hiring great employees. It's the top issue I hear about from business owners right now. Last week, I talked about step 1 in hiring great employees - creating a mission statement. This week, we're digging into step 2 of hiring great employees. And once again, it may not be what you think... But here's a hint: it has to do with the person who brushes your teeth in the morning.
PS: New to Surthrival? Join us here. Did you miss the previous issue?Perception shapes reality in service industriesWhen you work in service industries, the quality of the work you do is not the only factor in how your customer evaluates your work. The difficult truth is that their perception of your work or service is just as important. Do you have other small business topics or challenges you'd like me to cover? Have a question, or just want to chat? Just reply to this email. I try to respond to every message and I'd love to hear from you. |
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Dear Sam
Weekly encouragement and practical business wisdom for Christian business men who want to lead well, steward wisely, and build businesses that leave room for life.
Hello Reader, 1. A quick word from Zach Have you ever delegated something to a team member, only to be disappointed when they couldn’t immediately do it as well as you did? Before you decide delegation doesn’t work, there’s a harder question worth asking: Did you delegate it, or did you abdicate it? This week, we’re talking about why a good handoff looks less like throwing something over the fence and more like passing a baton in a relay race. 2. Something worth listening to If the...
Hello Reader, 1. A quick word from Zach You want your team to think, solve problems, and take ownership without waiting for you to tell them every next step. But before you blame them for lacking initiative, take a hard look at what you’ve actually been giving them to own. This week, I want to show you the difference between delegating a task and delegating a result. 2. Something worth listening to If you want to go a little deeper on this idea, there’s an older EntreLeadership Podcast...
Reader, 1. A quick word from Zach If you’ve ever tried delegating only to have the work come back wrong, incomplete, or late, then you know it can be tempting to decide your team just can’t handle more responsibility. But before you blame the person you delegated to, there’s another question worth asking: How clear was the handoff? 2. Something worth reading Dave Ramsey’s mini-book, Delegation is a practical companion to this issue because it reinforces the idea that delegation is a...